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The Wild Whale (“we,” “us,” or “our”) respects the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (thewildwhale.com).

PERSONAL INFORMATION WE COLLECT
We may collect personal information when you use our website, purchase products, sign up for our newsletter, fill out a contact form, or participate in a survey or promotion. The personal information we collect may include your name, email address, postal address, phone number, IP address, and credit card information. We may also collect non-personal information such as your browser type, operating system, and the pages you visit on our website.

USE OF PERSONAL INFORMATION
We may use your personal information for the following purposes:

  • To provide and improve our products and services
  • To process and fulfil your orders
  • To communicate with you about your orders, products, and services
  • To personalize your user experience on our website
  • To send you marketing communications about our products, services, and promotions
  • To respond to your inquiries, questions, and requests
  • To monitor and analyze website usage and trends
  • To protect the security of our website and users
  • To comply with legal obligations

PROTECTION OF INFORMATION
We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, use, or disclosure. We use SSL encryption to secure the transmission of sensitive information, such as credit card numbers.

We restrict access to your personal information to those employees and third-party service providers who need to know that information to perform their job duties. All third-party service providers are required to keep your personal information confidential and are prohibited from using or disclosing it for any other purpose.

SHARING OF PERSONAL INFORMATION
We may share your personal information with trusted third parties who help us operate our website, process orders, and provide services to you. We require these third parties to keep your personal information confidential and use it only for the purposes for which we provide it to them. We may also share your personal information to comply with legal requirements, enforce our website policies, or protect our rights, property, or safety.

USE OF COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies, web beacons, and other similar technologies to enhance your user experience on our website. Cookies are small files that are stored on your device when you visit our website. They allow us to remember your preferences and provide you with a personalized experience. Web beacons are small graphic images that are used to collect information about website usage. We may use these technologies to collect non-personal information about your browser, operating system, and pages visited on our website.

You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

SECURITY OF PERSONAL INFORMATION
We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, use, or disclosure. We use SSL encryption to secure the transmission of sensitive information, such as credit card numbers. We also restrict access to your personal information to only those employees, contractors, and agents who need it to perform their duties.

CHILDREN’S PRIVACY
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

YOUR RIGHTS AND CHOICES
You have the right to access, correct, update, and delete your personal information. You may also opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email we send you. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional communications, such as those related to your orders or our ongoing business relationship.

You have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct or update your personal information
  • Delete your personal information
  • Object to the processing of your personal information
  • Restrict the processing of your personal information
  • Withdraw your consent to the processing of your personal information

If you would like to exercise any of these rights, please contact us using the information provided below.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post the updated policy on our website and indicate the date it was last updated. We encourage you to review this policy periodically for any changes. Your continued use of our website after any changes to this policy will constitute your acceptance of the changes.

Acknowledgement and Acceptance
By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms and conditions. If you do not agree to this Privacy Policy, please do not use our website.

CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at reach@thewildwhale.com

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